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Terms and Conditions

In these terms and conditions, “we” “us” and “our” refers to Soulinspire. Your access to and use of all content on this website is provided subject to the following terms and conditions.


We reserve the right to amend this notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.



The information we provide on this website is of a general nature only. We are not providing professional advice and you should obtain professional or specialist advice that is appropriate to your circumstances and we give no warranty and accept no liability should you use the information without obtaining independent advice.

We give no warranty that the information is free from error or omission and you should use your own care and skill when accessing and using it.


To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.

We take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.

Our Website Services

Please refer to our Privacy Policy linked on our home page for information relating to our collection, storage and use of the details you provide on registration with our practice onsite.

Our services are provided to patients consenting to and referred to for our medical services and procedures.

All prices are in Australian Dollars (AUD) and are inclusive of GST. We endeavour to ensure that our price list is current. Our price list can be accessed from our home page and we reserve the right to amend our prices at any time.

Site Access

When you visit our website, we give you a limited licence to access and use our information for personal use.

You are permitted to download a copy of the privacy policy information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.

Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.

The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools. The licence also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metatagging or mirroring of our website.


We undertake to take all due care with any information including Comments which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.

Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from our home page.


This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.

Linking our website is not permitted. We reserve the right to serve you with notice if we become aware of such linking.

Intellectual Property Rights

The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.

All trademarks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.

Limitation of Liability

To the full extent permitted by law, our liability for breach of an implied warranty or condition will not be greater than the amount you paid to access our website.


By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.


These terms and conditions are to be governed by and construed in accordance with the laws of NSW and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in NSW and you agree to submit to the jurisdiction of those Courts.

If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.


We understand that unplanned issues may arise and you may need to cancel an appointment. Should this occur, we respectfully ask that scheduled appointments be cancelled at least 24 hours in advance.

Our practitioners and professionals want to be available for your need, for the needs of all of our clients. When a client does not show for a scheduled appointment, other patients lose the opportunity to be seen.

It is crucial that you notify us of your cancellation, as least 24 hours prior to your appointment time to avoid a $60.00 cancellation fee.

Cancellation Policy

Unleash your Ultimate Life Plan

The following terms are specific to the Unleash your Ultimate Life Plan online program, referred to as "The Program" in this policy.

Acceptance of this policy is also subject to the acceptance of the greater Terms and Conditions of Soulinspire.

We reserve the right to amend this notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

Pre Launch

For Purchases made prior to December 1 2022, the following conditions will commence from December 1 2022.​​​

  • Access to the The Program

  • Access to the Unleash Your Ultimate Life Plan online community

  • 7 Day money back Guarantee

  • Bonus 8 weeks personal support coaching



Your enrolment in the program begins from the time payment is processed.

Access to The Program will be granted immediately following the normal process as per our website design (either immediate access from checkout, via a membership page and or link from email). *Please note, this process may take up to 24 hours.

7 Day Money Back Guarantee

Your 7 day Money back guarantee begins from time of purchase. If you wish to claim a refund please email from the email address you used to register for The Program, or Direct Message us using the social profile used on the enrolment form.

Private Online Community

On enrolment you will receive an email with details on how to access the Online community, this will be a private Facebook Group and access will be subject to the rules of this Facebook Group.


All recorded content within The Program is the property is Soulinspire, Caitlyn Brightmon and Alexandra Merlo, making a copy, duplication or reproduction of this material is strictly prohibited unless explicit prior written permission is granted. This includes all videos, audios, images and written materials.


Bonus 8 week personal support coaching begins from the time of enrolment. Coaching will take place virtually through Direct Message via Facebook Messenger or Instagram Messages (unless otherwise agreed) through the official Soulinspire social accounts. Direct messages to coach's private social account will not be actioned. Communication between client and coach will be either text or voice messages unless otherwise arranged. Messages may be sent to the coaches at anytime however coaches are not available 24/7 and will reply/respond when appropriate based on timezone, business hours and workload. General communicate from Coaches will be Monday-Friday between 10am-5pm AEST (Brisbane time) but is at the discretion of the Soulinspire and the coaches. Our aim is to respond to the client within 24 business hours.

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